• About Us
  • Product Center
  • News
  • FAQs
  • Contact Us
    • English
    Original Design & Original Design &
    Quality! Quality!
    Strive for better quality of people's life.
    01(1)
    02
    03

    FAQ

    FREQUENTLY ASKED QUESTIONS

    Q1: What’s the minimum order quantity for the first purchasing?

    A1:?5,000pcs/size or total amount for your first purchase reaches USD10,000/order.

    Q2: How can we get to know the quality before placing an order?

    A2:?Samples are provided for quality test.

    Q3: How can we get samples from you?

    A3:?Free samples will be?provided. You just need to take care of the freight by below three ways.

    ***Offering us the courier account.

    ***Arranging pick-up service.

    ***Paying the freight to us by bank transfer.

    Q4: What’s loading capacity for 20ft container?

    A4:?Max loading capacity is 22tons. Exact loading capacity depends on the slide model you choose and the country you come from.?For further information,?please contact us.

    Q5: How long is the delivery time?

    A5:?35-45 days after received the deposit.?If you have special requirement on delivery time,?please let us know.

    Q6: What should we do if quality defects occurred after received the goods?

    A6:?Please kindly send us photos with detailed description by email. Garis?will solve it for you immediately,?refund or exchange will be arranged once verified.

    Q7: Is it possible to load mix-products in one container?

    A7:?Yes,?it’s available.

    After sales service:

    One year warranty.?If quality defects occurred after received the goods ， Please kindly send us photos with detailed description by email. Garis?will solve it for you immediately,?refund or exchange will be arranged once verified.

    Payment terms:

    T/T.FOB- wire transfer USD?from overseas. EXW-company account transfer RMB?from China. 30% deposit before production, 70% balance before container loading.

    网站地图